Frequently asked questions
Still unsure about something? Our team answers on live chat 24/7.
How fast do I receive my subscription?
Orders are delivered by email within minutes, including your login details and a setup link for your device.
Which devices are supported?
Smart TV, Android TV and boxes, Amazon Fire Stick, MAG / STB Emu, iOS, Windows and macOS. Other devices can be supported on request.
How many channels and movies are included?
Every plan includes more than 47,000 live TV channels and 160,000 movies and TV series, with EPG and Catch Up.
What internet speed do I need?
About 15 Mbps for HD and 25 Mbps or more for stable 4K streams. A wired connection gives the most consistent picture.
Can I watch on more than one screen?
One subscription streams to one device at a time. Ask support about extra connections for the rest of the household.
What if a channel does not work?
Contact live chat with the channel name — most issues are fixed on our servers within a short time.